Outsourced Contact Center

And have a fast standard and meet the needs of customers We therefore develop the service
To cover more of all user groups

Outsourced Contact Center Leader
Provide a full range of Call Center services

And have a fast standard and meet the needs of customers
We therefore develop the service
To cover more of all user groups

Outsourced Contact Center Leader
Provide a full range of Call Center services

TMC Outsourced Contact Center provides a complete and standard call center customer service without hiring companies to invest in system costs.

Call center service center Spacious
There is a systematic arrangement of zones.
Install a security system in every laboratory.
Modern call center management system And meet the standards

Call answering service

Inbound Services

General Services Information Service Center for product inquiries and services Help Desk Help Center for products and products
Complaint handling Complaint handling center for products and services
Order Taking Center for ordering products by phone and online.

Our service

Outsourced Contact Center provides a complete and standardized call center customer service without the need for hiring companies to spend on systems and staff.

Call service

Outbound Services

Telemarketing Make calls to target audiences to offer invitations about products and services to increase sales.
Telesales make calls to target audiences to offer and sell products or services.
Tele survey Call out to inquire about satisfaction. As required by the employer

Online service

Non-voice Services

Non-voice Services is a channel that customers communicate through online E-mail, Chat, Social Network (Facebook, Line). Order processing online Service centers accept orders through online channels.
Complaint handling online Service center Receives complaints online. Technical Support online Online technical support center.

Database update service

Data Cleansing Services

Checking and removing duplicates
Adding missing details such as first and last name, date of birth, phone number. And zip code etc.
Identifying and correcting irrelevant, inaccurate, incomplete, or out of date information.